Effective Date: September 2025
This Privacy Policy explains how Reiki and the Feminine (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website and purchase our ebooks. By using our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: Name, email address, billing address, and payment details provided at checkout.
- Account Information: Login credentials if you create an account.
- Purchase Information: Details of ebooks or digital products you buy.
- Technical Information: IP address, browser type, device information, and cookies to improve site performance.
2. How We Use Your Information
We use your information only to:
- Process and deliver your ebook purchases.
- Provide customer support.
- Improve our website and services.
- Send transactional emails (e.g., order confirmation, password reset).
- Comply with legal and regulatory obligations.
We do not send marketing or promotional emails.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Keep your session active.
- Remember cart and checkout preferences.
- Analyze website traffic.
We also use the Facebook Pixel to measure ad performance. You can manage or disable cookies in your browser settings.
4. Data Sharing
We share your information only with:
- Stripe (payment processor) to securely process your purchase.
- Service providers (hosting, analytics) under confidentiality agreements.
- Legal authorities if required by law.
We do not sell or rent your personal data.
5. Data Retention
- Purchase and download details are retained for up to 365 days, the same period ebooks remain available for download.
- After this period, data may be archived or anonymized for legal and tax purposes.
6. Security
We implement measures such as:
- SSL encryption on all transactions.
- Restricted access to sensitive data.
- Compliance with trusted providers’ security standards.
Still, no system is 100% secure.
7. International Users
Our store is based in New Zealand but sells mainly in the United States and may be accessed worldwide. By using our site, you acknowledge that your information will be processed and stored in these locations, under applicable data protection laws.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Request a copy of your data.
- Restrict or object to processing.
To exercise your rights, contact us at support@reikiandthefeminine.com.
9. Consent
By purchasing through our website, you consent to the collection and use of your information as described in this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Please check back periodically for updates.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
Reiki and the Feminine
Email: support@reikiandthefeminine.com